Small Change Big Difference

I have another day job aside from my day a week with EBC, as a royalty auditor and royalty accountant. This generally involves sorting and manipulating huge amounts of data on big spreadsheets…which requires a decent computer and a good knowledge of excel shortcuts! Recently when I was out on an audit, my computer (which has been getting progressively slower) needed rebooting three times in order to work! I’d already got accustomed to getting into the office in the morning, switching on my laptop, then hanging up my coat, using the bathroom, making a cup of tea and checking through the post…by which point my computer was just about through booting and I could log in. Pile-of-Laptops

Clearly this wasn’t productive, the laptop is only a few years old and pretty high spec…so I got in touch with our IT support to see if it was something worth saving, or whether I just needed to invest in something newer and faster. To my surprise Simon at Response IT said “just replace the hard drive with an SSD (solid state drive), it’ll fix everything. We’ll pick it up and take care of the rest!” So they did…

Now I’m not by any means technophobic, I handle most of the IT issues in our office, and I generally have a good overview of how these things work. And I had already got a decent laptop on which I had doubled the memory…I didn’t think replacing the hard drive would make that much difference. But when I got the machine back…it was incredible!  My three year old laptop was now a sleek, speedy and capable machine again! When I switched it on…it booted in about 20 seconds. It was ready before I was ready. Programs opened seemingly instantly. There were no perceived delays when switching windows. It had no errors, no crashes, no need to reboot. It just worked…but like it did when it was new. I was simply amazed…so much so that my home tower is this week going in for the same treatment!

Small change big difference?

This got me thinking: are there other areas in church life where a small change can make such a significant difference? I’m not talking significant and expensive overhauls of equipment, programs and teams, but the small and life changing adjustments which can make a really large and readily discernible difference. If I look back over the past few years at EBC, I can identify a few small changes which have made a big difference to us.

Our Song List: we cut our regular list of Sunday songs from …well basically the contents of Songs of Fellowship…around 2,000 songs, to a smaller list of around 150, and ultimately we now operate a list of around 60 songs which are revised on a termly basis. Result: The band and the congregation know the songs much better as they are on a regular rotation, so we are all freer to sing them without thinking about them too much.

Lowering music stands: Now I am approaching the other side of 40 (41 this coming May), I am finding I have to resort to glasses when on my computer and reading. We used to be in the habit of having our music stands up pretty high on a Sunday morning…probably because we were still using the small print out of the Songs of Fellowship books and the rest of us needed glasses. But this creates a real barrier between the band and the congregation. So when we revised our song lists and stopped using Songs of Fellowship, we created our own song sheets on A4 paper in big print…so moved the music stands down more to waist level. Result: the congregation can see us worshipping and so follow, we can see the congregation. (in addition to this, when we did our main hall redevelopment we installed a comfort monitor which displays the words to all on stage…potentially eliminating the need for song words on stage at all.

Smiling on stage: So we reduced the height of our stands, and now everybody can see us. Us, the worship band, singing songs about love, happiness, isn’t life great…although we weren’t always reflecting this in our facial or bodily expressions. Now our bands (especially our singers) are reflecting far more what they are singing on stage, which models how to sing in worship to our congregation…and they soon follow. Result: A congregation who are far more understanding and in tune with our musical worship.

Service Orders: I have talked about this a lot before, so I won’t cover it too much here. But suffice to say, if you want your service to run smoothly, to time and coherently, having a planned order with timings, transitions and technical directions will make a big difference to your services.

What else?

There are many more small changes we have made, and are continuing to make which are making big differences to our services, and I know will continue to do so. And you’ll also notice from the small selection above, there was no significant financial impact, generally just a bit of planning and some printing! Why don’t you take a fresh look at how things are operating in your setting, and see what small change can make a big difference?

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